Terms & Conditions

General

The placing of an order by Buyer constitutes its acceptance of our offer to sell the products so ordered upon the terms and conditions set forth herein. Regardless of whether or not Buyer may have presented its own business terms different from ours when placing its purchase order.

Please keep in mind, our business hours are Monday through Friday from 9:00 am to 6:00 pm EST. All orders received before 4:00 pm are processed and shipped the same day. And orders placed over the weekend will be shipped the following Monday morning. Once shipped, orders arrive within the time frame selected. Our offices will be closed for the following holidays: Memorial Day, Independence Day, Labor Day, Thanksgiving Day, Christmas Day, and New Year’s Day. Orders made on those days will be processed the next business day, when we reopen.

Offers and Orders

Our offers are not binding. Purchase orders or verbal agreements are binding only to the extent confirmed by us in writing. In case of short notice delivery, our invoice takes the place of a written order confirmation. The minimum order per shipment is $50.

Invoicing

The prices invoiced by us will be those in effect on the date of receipt of Buyer’s order. If there has been a price increase since we submitted our last offer, Buyer is entitled to cancel its order within 14 days after the date on which the price increase has been communicated: this right of order cancellation does not exist if the price increase refers only to an increase in packing or shipping costs. We disclaim any liability for damages or losses relating to any loss of profits or loss of commission as a result of business transactions not concluded due to price increases.

Delivery Times

Delivery times quoted by us are approximate and not binding. The fact that a delivery time has been exceeded does not entitle Buyer to cancel its order or to claim damages of any kind. Our obligation to make any delivery to Buyer is postponed for so long as Buyer is in arrears in any payment to us.

Delivery

Unless otherwise agreed upon in writing, delivery is made F.O.B. origin. Delivery may be made, at our choice, via Fed Ex., Parcel Post or other carrier.

Shipment

All shipments are at Buyers risk. Any freight damage must be reported by Buyer to the carrier or shipping company immediately after receipt of a shipment.

Force Majeure

We shall not be liable for any delay or failure to perform our obligations due to any cause beyond our reasonable control including, without limitation, fire accident, act of public enemy, war, rebellion, insurrection, sabotage, transportation delay, shortage of raw material, energy or machinery, act of God, government or the judiciary.

Payment

All shipments will be sent C.O.D. or credit card until, in our discretion, proper credit has been established. Once proper credit has been established, payment for each shipment shall be due and payable no later than 30 days after shipment. Interest may be charged on any amount past due at the maximum rate allowed by applicable law.

Property Reservation

All goods supplied remain our property until all our accounts receivable from Buyer have been fully paid by Buyer. Our property reservation proportionally also includes new products which have been made by Buyer using our products as ingredients. Buyer herewith cedes to us any claims which it may have against third parties as a result of its sale of goods which are still under our property reservation, to the extent of its unsettled accounts payable to us. Any seizure by a third party of goods which are under our property reservation must be immediately communicated to us by Buyer.

Claims

In case of complaints about the characteristics, condition, quality or the quantity of any supplied goods, notice of the objection raised must be given within 15 days of receipt of shipment. Justified complaints will be met, at our choice, either by a price reduction, replacement or by taking the goods back. Further claims of any kind including, without limitation, claims of compensation for damages are hereby expressly denied. Goods subject to complaint must not be returned to us unless we have expressly agreed to take them back.

Technical Information

Information about the use of our products in the manufacture of other preparations and regarding the application of our products as well as other technical information is given to the best of our knowledge but without any obligation and excluding any liability whatsoever.

Trademarks and Trade Names

The trademarks and trade names assigned to or associated with our products may be used only with our previous written consent. This applies also to the trade names and trademarks of those of our products which are used as ingredients in other preparations.

Performance and Jurisdiction

Except as otherwise expressly provided herein. The agreement created hereby and all sales shall be construed in accordance with the laws of the State of NewYork and governed by the Uniform Commercial Code as enacted in NewYork. Venue for any action hereunder shall lie in Comal County, NewYork.

Miscellaneous

This agreement constitutes the entire agreement between the parties, and may only be modified by a written instrument signed by both parties. Neither we nor Buyer shall be bound by any oral agreement or representation. Buyer may not assign this agreement without our prior written consent, which shall not be unreasonably withheld. The invalidity or unenforceability of any portion of this agreement shall not affect the remainder thereof, which shall continue to be valid and enforceable.