Privacy & Security

This privacy policy (“Privacy Policy”) applies to information collected by Beauty Essence, Inc. (“Company”, “we” or “us”) on our websites that post this Privacy Policy (collectively, the “Site”). This document will outline our privacy practices, including how we collect and utilize information obtained from visitors of the Site. This Privacy Policy also describes the choices available to you regarding our use of your information and how you can opt-out of having your information collected. By using or accessing the Site, you consent to the terms of this Privacy Policy. IF YOU DO NOT AGREE TO THIS PRIVACY POLICY, YOU MAY NOT ACCESS OR OTHERWISE USE THE SITE.

Information Collection
We may collect Personally Identifiable Information, such as your name, address, phone number, and/or e-mail address (collectively, “PII”), from the Site only when you choose to provide it to us. For example, you may choose to provide us with PII when you send us an email, register for the Site, subscribe to our newsletter, and/or participate in other activities, services, features or resources that we make available on the Site.

If you purchase products or services through the Site, information, including your credit card information, may be collected by our third-party payment card processor, Authorize.Net. We do not collect access, store and/or process any credit card information. Please read the privacy policy on our payment card processor’s website regarding the use, storage and protection of your credit card information before submitting any credit card information through the Site. We do not have any responsibility for the collection and use of any credit card information, which is the sole responsibility of our payment card processor.

Our Site may collect certain non-Personally Identifiable Information (“Non-PII”), such as your IP type, IP host address, ISP address, cookie IDs and segment IDs associated with cookie IDs, pages viewed and/or search terms entered, browser type, operating system, duration and frequency of visits, anonymous usage statistics, including frequency of messaging and interaction with other users, clickstream data, downloads, anonymized demographic information, such as age and gender, and other log file data. Please note that we may use third party service providers, such as Google Analytics to help operate and provide services in connection with the Site and these third party service providers will collect Non-PII from the Site as well.

Information Usage
We may use your PII, as provided by you through the Site, to contact and correspond with you and to provide you with information or services that you have requested.

We do not sell your PII to third parties for their own marketing purposes or to mass marketers. We may disclose your information, including your PII, to our technical consultants, third party auditors and other third parties who make our Site available or enhance its functionality, as well as third parties who are providing services on our behalf. Please note that we reserve the right to and may disclose PII about you in response to (a) requests from local, state or federal law enforcement officials; (b) any judicial, administrative or similar proceeding or order, such as subpoena; (c) if required by law; or (d) to investigate suspected fraud, harassment, physical threats, or other violations of any law, rule or regulation, the Site rules or policies, or the rights of third parties or to investigate any suspected conduct which we deem improper.

In the event another company acquires all or most of our assets, all data compiled or owned by us may be among the items transferred in that transaction. In such event, all the data will continue to be governed by this Privacy Policy. Finally, please note that if you specifically consent to additional uses of your PII, we may use your PII in manner consistent with that consent.

We use the Non-PII that we collect through the Site for a variety of purposes, including to analyze interactions with and performance of the Site and to customize and improve the consumer experience. We may also use Non-PII data from third parties (such as data vendors) pursuant to their own privacy policies, and provide access to or share Non-PII with any number of third parties, including but not limited to business partners, and affiliates. Similarly, we may enhance the Non-PII collected via our Site with Non-PII collected from our business partners.

Cookies and Similar Technologies
“Cookies” are pieces of information that may be placed on your computer by a website for the purpose of facilitating and enhancing your communication and interaction with that website. Many websites use cookies for these purposes. We use cookies, clear gifs, web beacons or similar devices (including session cookies, i.e., cookies that will persist only until you end your session on the Site as well as persistent cookies that do not expire) to help us improve the Site.

You may stop or restrict the placement of cookies on your computer or remove them from your browser by adjusting your web browser preferences. Note that this may cause some features of the Site to work incorrectly. Please note that cookie-based opt-outs are not effective on mobile applications. For further information, please see “Opt-Out” below.

Clickstream
As you use the Internet, a trail of electronic information is left at each website you visit. This information, which is sometimes referred to as “clickstream data,” can be collected and stored by a website’s server. Clickstream data can tell us the type of computer and browsing software you use and the address of the website from which you linked to the Site. We may collect and use clickstream data to anonymously determine how much time visitors spend on each page of the Site, how visitors navigate throughout the Site and how we may tailor our web pages to better meet the needs of visitors. This information will be used to improve our Site and our services. Any collection or use of clickstream data will be anonymous, and will not intentionally contain any PII.

Security
We have undertaken and will undertake commercially reasonable efforts to prevent unauthorized Internet access to user data retained in our servers, however, due to the inherent open nature of the Internet, we cannot ensure or warrant the security of any information provided online. Even if we delete some or all of your PII, we may continue to retain and use aggregate, anonymous data previously collected and/or anonymize and aggregate your PII. Please note that we will not be liable for disclosures of your data due to errors or unauthorized acts of third parties.

Links to Third Party Sites
Our Site may contain links to other websites or apps. Other websites or apps may also reference or link to our Site. Some of our third-party website or technology partners may place their own cookies and/or other data collection tools on your Internet browser; however, we have no access to or control over these cookies and/or other data collection tools. These other domains, websites and/or apps are not controlled by us. We encourage our users to read the privacy policies of each and every website and app that they interact with. We do not endorse, screen or approve, and are not responsible for the privacy practices or content of such other websites or apps. Visiting these other websites or apps is at your own risk.

Links to Social Media Platforms
Our Site may also contain links to social media platforms, and you may be given the choice of connecting to one or more social media platforms from the Site. If you choose to do so, then depending upon your social media privacy settings, the PII that you post, transmit, or otherwise make available on the social media platform may be viewed and/or used by others and we will have no control over such viewing and use. We do not control and are not responsible for any use of your PII by or through any of the social media platforms. By linking to any social media platform, you will be assuming the risk that the PII you provide on that platform may be viewed and/or used by third parties for any purposes and agree that we have no control or responsibility for such third party viewing and uses.

Information Relating to Children
Our Site is not intended for children under 13 years of age. We do not knowingly collect information from anyone under the age of 13. If we are made aware that we have received such information, or any information in violation of our policy, we will use reasonable efforts to locate and remove that information from our records.

Policy Modifications/ Opt-out
We reserve the right, at our discretion, to modify, add, or remove portions from this Privacy Policy at any time. However, if at any time in the future we plan to use any data in a way that materially differs from this Privacy Policy, we will post such changes here. We encourage you to periodically review the Site for the latest information on our privacy practices.

As noted above, you may opt-out of or restrict the placement of cookies on your device or remove them from your browser by adjusting your web browser preferences. Please note that cookie-based opt-outs are not effective on many mobile devices. However, on many mobile devices, application users may opt out of certain mobile ads via their device settings.

Site Terms and Conditions
Use of this Site is governed by, and subject to, the legal notices contained at the Terms and Conditions available at https://protahair.com/terms-conditions. Your use, or access, of the Site constitutes your agreement to be bound by these provisions. IF YOU DO NOT AGREE TO THESE TERMS AND CONDITIONS YOU MAY NOT ACCESS OR OTHERWISE USE THE SITE.

Comments and Questions
We use reasonable processes to ensure compliance with this Privacy Policy and periodically verify that the policy is accurate. To opt-out of any future promotional messages from us, if applicable, you should send an unsubscribe request to us at info@protahair.com. We will process your request within a reasonable time after receipt. However, we are not responsible for removing your PII from the lists of any third party who has previously been provided with your information in accordance with this Privacy Policy or your consent. We encourage you to raise any concerns using the contact information provided below, and we will investigate and attempt to resolve any complaints and disputes regarding use and disclosure of information. You may also request access to your PII (if you have provided PII to us through the Site) and information about our collection, use and disclosure of that information by using the contact information provided below. Subject to certain exceptions prescribed by law, you will be given reasonable access to your PII, entitlement to challenge the accuracy and completeness of the information, and the ability to have it amended as is appropriate. You can help us maintain the accuracy of your information by notifying us of any changes to your PII.

Contact Via Email:
info@protahair.com

United States of America
Our Site is maintained in the United States of America. By using the Site, you authorize the export of your information to the USA and its storage and use as specified in this policy. You understand that data stored in the USA may be subject to lawful requests by the courts or law enforcement authorities in the USA.

Effective Date: This Privacy Policy is effective and was last updated on August 2, 2017.